Perseverance, innovative and results oriented healthcare executive. Extremely focused and determined to provide a balanced delivery of quality patient experience with revenue growth and financial efficiencies.
Experience
Manager of Specialized Services
The Massachusetts Eye and Ear Infirmary
Senior Patient Liaison
Massachusetts Eye and Ear
-Coordinate all VIP requests to MEEI (Presidents Office, Development Office, Executive Health
Programs, Trustees/Board of Directors, Corporate Executives)
-Responsible for International Office Workflows, VIP Requests, Contracting, Patient Experience and
New Initiatives.
-Worked as a Liaison to help facilitate initial contract negotiations with various Insurance Companies
and Organizations
-Responsible for all Insurance Single Case Agreements
-Responsible for various projects under the direction of Hospital CFO
Project Manager Coordinator
Health Management
• Maintained Accounts Receivable/ Accounts Payable for various companies under Management contract.
• Making bank deposits, filing contracts, assisting Hospital Administrator’s at various facilities.
• Human Resource and Payroll Liaison
• Billing Liaison
• CPA Liaison
• Responsible for travel coordination of company executives
• Planning facility sale and negotiations along with due diligence preparations
• Patient Satisfaction survey resulting in identifying physician billing irregularities
• Explored Projects Ranging from for-profit Drug Alcohol Rehabilitation Facilities, Psychiatric Inpatient, Outpatient Drug program (state granted) by site visits and reviewing detailed financial statements
**I was assigned to the companies listed below under senior management with Health Management**
Administrator
Woodlake Addiction and Recovery Center
***Assigned to this position per Senior Management with Health Management***
Woodlake Addiction Recovery Center is devoted to providing a practical, effective and cost efficient treatment for chemical dependency and co-occurring disorders. The goal is to provide our patients with an environment conducive to healthy change and encouragement of long-term recovery.
• Led Hospital Turnaround and directed, planned and oversaw all daily operations
• Responsible for Code Compliance, Licensure Compliance (State licensure regulations, Fire Marshall, CMS, EMTALA, HIPAA)
• Increased hospital bed capacity by 15%
• Coordinated billing restructuring
• Coordinated dietary restructuring, pharmacy conversion and accounting conversion
• Developed and Implemented polices and procedures
• Negotiated professional, consultant and service contracts in accordance with policy and procedure
• Responsible for Physical plant and to ascertain facility is in good state of repair and operating condition
• Served on the Board of directors with Management Company, medical staff and owners.
• Directed hiring/terminating, coaching/discipline, training and professional education, maintaining personnel policies and practices for the Recovery Center.
• Effectively managed a medical, clinical, administrative and maintenance staff of 45 employees between two locations.
• Oversaw construction projects on site
Consultant
Free Indeed State Funded Program
***Assigned to this position per Senior Management with Health Management***
• Lead financial Accounting conversion
• Responsible for P&L statements, financial projections, preparation for fiscal audits by DHH
• Implementing budget
Interim Assistant Administrator
Focus Behavioral Hospital
***Assigned to this position per Senior Management with Health Management***
• Hospital turnaround
• Implementing of Corrective Action Plan
• Implementing of New Policy and Procedures
• Assisted Administrator/ CEO
